Your browser will open. Add a new alias by clicking on Add email. You can either create an entirely new email address, or you can add an existing email address on a different Microsoft Account to your Outlook inbox. The latter option is useful if you'd like to merge your old Hotmail account with your newer Outlook email address. When you've entered the required information, hit the Add Alias button. The new Outlook email address is now active.
You can use it to send and receive emails immediately. Your old email address will still be used as a login for your other Microsoft apps and services; you won't be able to truly leave it in the past. You can fix that issue by choosing which of your Outlook email address have sign-in permissions on your account. When you're looking at your list of aliases, click on Change sign-in preferences at the bottom of the screen to make alterations.
Mark the checkboxes next to the accounts you need to give access to and click Save when you're ready. Note: You cannot change the sign-in settings for your primary Outlook account. You will not be able to delete your Outlook or Hotmail address without first removing its status as the primary address on your account.
It will display a list of all your email addresses on the screen. Identify the new address that you just created, then click on the corresponding Make Primary button and agree to the on-screen confirmation. After creating an email alias and making it or one of your other aliases your primary address on your Microsoft account, you are ready to delete your old Outlook email address.
Remember, following this process means the underlying Microsoft Account remains unaltered. Find the Outlook email address to delete in the list, then click on the Remove button and agree to the on-screen confirmation.
Warning: Deleting your old email means you can no longer receive messages at the address. The account is only disassociated from the primary member's account.
Below are steps on how to remove secondary accounts from Member Center:. Click on Manage Users from the options available on the left side of the page. Under change member status select the e-mail address you would like to remove.
Click Remove this member , on the confirmation page click on Yes. This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. To protect your account from accidentally being closed, we may ask you to prove your identity and intent.
For example, if you forgot your account info and had to reset your security info, you must wait 60 days before closing your account. It also deletes all the services associated with it, including your:. Account balance, unused Reward points and Microsoft Certification, including passed exams and associated transcripts. And don't forget to consider less common services where you use your account.
For example, use your remaining Online Commercial Support benefit and for developers, transfer any packages you saved on NuGet. Before deleting your account, you may also want to review these articles: Close your Outlook. Select any heading below to learn more about what to do before closing your account:. Spend any remaining money in your Microsoft account by buying digital content from Microsoft Store. To see how much money is in your Microsoft account, sign in to the Microsoft account website.
You should also check your Skype account balance to make sure you don't have unused credits—after deleting an account, you can't get those credits back. For more info, read about the limits on the money in your Microsoft account.
If you have subscription or services outside of Microsoft that are associated with this account, we're unable to cancel those on your behalf. We strongly recommend that you don't close this account until you've made sure you have no personal or organizational subscriptions or outstanding balances associated with this account. Select Cancel and follow the remaining instructions. For any subscription not listed there, go to the service itself or to the retailer, if you bought the subscription from a retailer to cancel.
For example, if you have a Skype subscription, go to the Skype support page and search for cancellation info. For more info about cancelling a subscription, see Cancel or turn off recurring billing for a Microsoft subscription. If the email address associated with your Microsoft account ends in outlook. During the waiting period, however, your inbox will continue to receive email messages.
If the email associated with your Microsoft account is from a different provider like gmail. You can set up an automatic reply to let everyone know that the account is going to be closed, and tell them where to send email to you in the future.
Sign in to your Outlook. Select the Options icon, and then select Options. Under Managing your account , select Sending automated vacation replies and then follow the instructions. You can also choose Email forwarding under Managing your account to have email you receive sent to a different email address. However, both automatic replies and email forwarding will stop working when your Microsoft account is closed permanently after the day waiting period.
If you've used a Microsoft service to store any file or info associated with your closed account, you won't be able to access it. If there's anything you want to keep, you must save a copy. For example:. Personal data you've stored on HealthVault.
Portfolio data on MSN Money. Messenger contacts added to Skype. For more info about backing up your contact list, search the Skype support page. Product keys for any products you've purchased with this Microsoft account. Your installed software will continue to work, but you'll need the product key if you ever want to reinstall the software, or install it on a new device.
There is some data you can't save when you close your Microsoft account. You'll no longer be able to access music you've downloaded using an Xbox Music Pass. Music and videos you've purchased outright will still be playable but can't be transferred to another device.
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